​​Monday to Saturday 9AM - 6PM  (297) 583 1100 Ext 120

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Spa Etiquette

Prices:
Prices are subject to change without notice and may be revised at any time. All taxes and service charges are INCLUDED in the pricing.



Service Charge:
A 15% service charge is included in the price. Service charge is part of wages and taxes. Gratuities for exemplary services are at your discretion.



Cancellation Policy:
We hope you do not have to cancel. To avoid charges, please honor our 24-hour advance notice cancellation policy. Cancellations made with less than twenty-four hours’ notice will be subject to full charge.



Arrive Early:
We suggest you arrive at least 15 minutes prior to your reserved time, to check in, and to receive your spa introduction. Please understand that your treatment will end on time so the next guest will not be inconvenienced.​


Valuables:
For the safety of your valuables we suggest that you leave them in the safe provided in your hotel room.​


Minimum Age:
Our spa guests must be at least 18 years of age.​


Gift Certificates:
Gift certificates are available for all services.


Availability:
Packages are based upon availability. Prices: Prices are subject to change without prior notice and may be revised at any time.​


Spa Operation Hours:
Open six (6) days a week from 9 AM to 6 PM. Monday through Saturday. Hours may vary on holidays.​


Advanced Reservations:
We suggest that you book your spa treatments in advance to avoid disappointment. Please have your credit card details available to ensure that your booking is secured.​


Methods of Payment:
We accept all major credit cards and cash. You may also charge spa services to your hotel account. Personal checks will not be accepted. Currency accepted is US dollars and Aruban Florin.​


Shaving Before Treatments:
Men are recommended to shave at least 3 hours before treatments.​


Health Considerations:
If you have any special health concerns or considerations, or are pregnant, please advise our receptionists upon making reservations, in order for us to suggest the best way to enjoy your spa experience.​


Group Bookings:
Are available, please enquire with our receptionist.